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Q-smart B2+ is all in one Queue Management System solutions for small and medium size business. Which doesn't need to any additional computer and meets all your queue management system needs with its technological architecture. Q-smart B2+ connects to your wireless network with the integrated WiFi and which can working together WiFi products as wireless on your 802.11g WiFi network. All equipments that will be needed for the queue management systems (such as WiFi, thermal printer, main power distributor, interface, converters…) are integrated inside it. The system manages your Queue System without the need for any other additional computer, equipment or device.
  • Specially designed and developed Linux Operating system by Q-smart.
  • Wireless network communication with 802.11g.
  • Cross platform supported, web based system management.
  • System and user performance reports over cross platform web based performance reporting.
  • Maintenance-free industrial thermal printer mechanism.
  • Lifetime guaranteed queue ticket buttons.
  • All alphabets, charsets and languages supported, working compatibly with entire World.
  • 3.000 process on daily basis.

Technical Specifications

Hardware specifications

  • CPU Processor: ARM® 1200Mhz Quad Core
  • Mainboard: Broadcom® BCM2837
  • RAM: 1GB DDR2 900Mhz
  • Disk: 16GB Sandisk® SD
  • Monitor: NA
  • Touch: NA (Eaton® Möller lifetime guaranteed buttons)
  • Printer: Industrial thermal 58mm (Japan)
  • Network: 10/100/1000 Ethernet, 802.11n WiFi
  • Operation voltage: 220V AC
  • Power consumption: 40 W
  • Weight: 3.3 kg
  • Dimensions [cm] (WxDxH): 24x34x20

Capacity

  • Daily transaction capacity: 3.000
  • User interaction: Buttons
  • Queue management capacity: 5
  • User capacity: Unlimited
  • Counter management capacity: 50
  • Ticket roll capacity: 1000 Tickets (per roll)
  • Ticket width: 58mm

Hardware Support

  • Voice recording: Yes
  • Virtual call terminal support: Yes
  • Android smart call terminal support: Yes
  • Web based cloud call terminal support: Yes
  • Desktop call terminal support: Yes
  • Magnetic stripe card reader: No
  • RFID, Mifare and smartcard reader: No
  • Barcode and QR code reader: No
  • Matrix display support: Yes
  • USB counter display support: Yes
  • Android tablet counter display support: Yes
  • DSI LCD TV Digital signage support: Yes
  • Main panel groupping support: Yes
  • Additional row for main displays: Unlimited
  • Screen size: NA
  • Special linux based operating system: Yes
  • Windows operating system: No
  • Color options: Black
  • Corporate logo application: No
  • Chasis climatic condion controller: No
  • Customer satisfaction survey: Optional
  • Industrial thermal printer: Yes
  • Paper near to end sensor and warnings : Optional
  • Paper end sensor and warnings: Yes
  • Ticket printing from web browsers: Yes
  • Printing ticket to speech: No
  • Calling ticket to speech: No
  • Customer informations print to ticket: No
  • Pass ticket to user group: Yes
  • Pass ticket to specified user: No

Reporting Support

  • Queue performance reporting from web browsers: Yes
  • User performance reporting from web browsers: Yes
  • Reporting time: 6 months
  • Graphical output for reports: Yes
  • Excel export for reports: Yes
  • PDF export for reports: Yes
  • Central system management(all systems managed from central): Optional
  • Central system reporting(all systems performance reports from central): Optional

Management Support

  • Language support: Yes
  • Ticket template management from web browsers: Yes
  • Queue management from web browsers: Yes
  • Ticket number prefix (Ex A123): No
  • Internet appointment distribution: No
  • Customer card management: No
  • Identified ticket printing(Customers cannot get ticket without identifiy theyself): No
  • Specified queue ticket printing with identify number(Ex. Customer get ticket automatically when write id number from specified queue): No
  • Work time and half time limitation: No
  • Total ticket number limitation for queue: No
  • Mirror queue: No
  • Smart call density management: No
  • Touch screen advertisement management: No

Web Service and Integration

  • SAP Integration: No
  • Internet appointment management web services: No
  • Performance reporting web services: Yes
  • Internet appointment integration: No
  • Identification number integration: No
  • System statistics web services: Yes
  • Call terminal API: Yes