The new queue management system ticket dispenser designed with powerfull Intel quad core CPU in its hearth and robust, stable and secure Linux operating system in its mind. Q-smart D series ticket dispenser meets the needs of your organization queue management needs with a daily 15,000 operation capacity and vertically designed touchscreen capable to show your all queues on home screen.
  • Specially designed and developed Linux Operating system by Q-smart.ş Linux tabanlı işletim sistemi (Q-smart tarafından geliştirilmiş)
  • Optional Windows operating system supports.
  • Remote system management over the web browsers (compatible with IPhone, Ipad, Tablet or Computer)
  • Performance reporting over the web browsers (compatible with IPhone, Ipad, Tablet or Computer)
  • 19 inches LED Monitor, Infra Red vandal proof touch screen with the 4096x4096px resolution
  • Maintenance-free, industrial type thermal printer with autocutter (50.000km printing, 1milion cut warranty).
  • Supports localization with all types of alphabets with multi-language design
  • Over 15.000 operation capacity on a daily basis

Technical Specifications

Hardware specifications

  • CPU Processor: Intel® 2200 Mhz Quad Core
  • Mainboard: Asus® H110-D
  • RAM: 4GB DDR4 2200 Mhz
  • Disk: 500GB HDD
  • Monitor: Philips® 19 inches, TN
  • Touch: Infra Red 4096x4096 px resolution
  • Printer: Industrial thermal 58-60 mm (Japan)
  • Network: 10/100/1000 Ethernet
  • Operation voltage: 220V AC
  • Power consumption: 150 W
  • Weight: 51.6 kg
  • Dimensions [cm] (WxDxH): 46x45x140

Capacity

  • Daily transaction capacity: 15.000
  • User interaction: Touch
  • Queue management capacity: 99
  • User capacity: Unlimited
  • Counter management capacity: 254
  • Ticket roll capacity: 1000 Tickets
  • Ticket width: 58-60 mm

Hardware Support

  • Voice recording: Yes
  • Virtual call terminal support: Yes
  • Android smart call terminal support: Yes
  • Web based cloud call terminal support: Yes
  • Desktop call terminal support: Yes
  • Magnetic stripe card reader: No
  • RFID, Mifare and smartcard reader: No
  • Barcode and QR code reader: No
  • Matrix display support: Yes
  • USB counter display support: Yes
  • Android tablet counter display support: Yes
  • DSI LCD TV Digital signage support: Yes
  • Main panel groupping support: Yes
  • Additional row for main displays: Unlimited
  • Screen size: 19 inches
  • Special linux based operating system: Yes
  • Windows operating system: Optional
  • Color options: White
  • Corporate logo application: Optional
  • Chasis climatic condion controller: Yes
  • Customer satisfaction survey: Optional
  • Industrial thermal printer: Yes
  • Paper near to end sensor and warnings : Optional
  • Paper end sensor and warnings: Yes
  • Ticket printing from web browsers: Yes
  • Printing ticket to speech: Yes
  • Calling ticket to speech: Yes
  • Customer informations print to ticket: Optional
  • Pass ticket to user group: Yes
  • Pass ticket to specified user: Yes

Reporting Support

  • Queue performance reporting from web browsers: Yes
  • User performance reporting from web browsers: Yes
  • Reporting time: More than 5 years
  • Graphical output for reports: Yes
  • Excel export for reports: Yes
  • PDF export for reports: Yes
  • Central system management(all systems managed from central): Optional
  • Central system reporting(all systems performance reports from central): Optional

Management Support

  • Language support: Yes
  • Ticket template management from web browsers: Yes
  • Queue management from web browsers: Yes
  • Ticket number prefix (Ex A123): Optional
  • Internet appointment distribution: Optional
  • Customer card management: No
  • Identified ticket printing(Customers cannot get ticket without identifiy theyself): Optional
  • Specified queue ticket printing with identify number(Ex. Customer get ticket automatically when write id number from specified queue): Optional
  • Work time and half time limitation: Yes
  • Total ticket number limitation for queue: Yes
  • Mirror queue: Yes
  • Smart call density management: Yes
  • Touch screen advertisement management: Yes

Web Service and Integration

  • SAP Integration: Yes
  • Internet appointment management web services: Yes
  • Performance reporting web services: Yes
  • Internet appointment integration: Yes
  • Identification number integration: Yes
  • System statistics web services: Yes
  • Call terminal API: Yes