Virtual Ticket Call Terminal

Q-smart’s universally accessible virtual queue ticket calling terminal offers seamless performance on all platforms (Windows, Linux, macOS). Its independent working capability allows users to operate within their queue system effectively and efficiently.

Universal Operating System Compatibility

The Q-smart queue system offers extensive support across a wide range of platforms, from Windows to Linux, to macOS. It provides a consistent experience for your queue system needs by working in harmony with all popular versions and distributions.

Detailed and Effective Notification

It provides interactive notifications with sound alerts up to the level of waiting ticket numbers and transaction duration. Thus, the Q-smart queue system informs and guides the user at every step, enabling maximum efficiency in queue management.

USB Operator Screen Usage

With support for USB display indicators, you have the freedom to easily carry your gate display screen on laptops without the need for any cabling. This feature offers flexibility and practical use without the necessity of additional hardware installation.

Small Window Support

With the small window option, you can display just the ticket number and the call button without filling the screen, and you can position it anywhere on your desktop at the icon size.

Ticket Number Transfer

If the transaction involves multiple steps, a called ticket number can easily be transferred to another person or group within the terminal. During this transfer, you can choose to give priority to either immediately calling the transferred ticket or adding it to the end of the queue.

Ticket Tracking

On the information screen, you can view the number of waiting tickets, past calls, and a detailed list of those currently in the queue. It is also possible to select a specific ticket directly from the list of people waiting or to recall numbers from the past call list.

Second Monitor Support

The computer’s second monitor output can be used as an LCD gate operator screen. An LCD monitor connected to the second video card can be used as an operator screen, and you can personalize the display view according to your establishment’s layout.

Wireless Operation

Works by connecting to the system over a wireless network, allowing for use on laptops, desktop computers, or Windows tablets for mobile use.

USB Display Usage

With USB display support, there is no need for cabling on laptops, and the display can be carried without any wiring.

Display of Waiting Ticket Numbers

The information screen instantly shows the number of people (tickets) waiting for the user. This helps to track the queue and density of people waiting.

API Support

You can easily integrate it into your software or automation applications with the API provided to your company.

Interactive Information

The screen displays information about daily operations and services provided. It switches to listening when there is no waiting in line, and automatically wakes up and warns you as soon as the ticket is taken, without you touching it.

Technical Specifications


Hardware Features
Dimensions (WxHxD):
Communication: 802.11 b/g/n, Ethernet
WiFi 802.11 Support: Yes
Operating Voltage:
Power Consumption:
Weight:

Functional Features
Call Button: Yes
Recall Button: Yes
Transfer Button: Yes
Postpone Button: Yes
Waiting Tickets Display: Yes
Operation Time Display: Yes
Waiting Ticket List: Yes
Ticket History: Yes
Ticket Call from Waiting List: Yes
Fictive Ticket Call: Yes

API Support
Terminal API: Yes
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