Single Ticket, Seamless Process: An Innovative Approach to Patient Experience
Blood Collection and Laboratory Queue Management System
Q-smart’s queue management system enables patients to complete laboratory procedures faster and seamlessly. With features like priority queue management, dynamic workflow transfer, and real-time guidance screens, it minimizes patient waiting times and allows staff to manage workflow efficiently. Explore Q-smart’s innovative solutions for patient satisfaction and effective operations in the healthcare sector.
Queue Number with QR Code
The system automatically prioritizes specific categories such as individuals aged 65 and over, those with appointments, or emergency cases. This minimizes the waiting times for individuals in need.
Single Ticket, Seamless Process
Patients can complete the entire laboratory process seamlessly by obtaining a single ticket number for all laboratory procedures. This reduces confusion for patients and facilitates faster processing of procedures.
Dynamic Workflow Transfer
During patient procedures, the ticket number is automatically transferred to the next processing unit. This allows staff to manage workflow continuously and effectively.
Real-Time Guidance Screen
The system displays in real-time on the main guidance screen in the waiting room which patient’s turn it is. This enables faster and more efficient communication between patients and staff.