D3V Ticket Dispenser with Touch Screen

Q-smart D3V

This is an advanced queuing system fitted with a powerful Intel processor operating with 4 cores. It offers an ideal solution for daily operations with a capacity of over 20,000 transactions, supported by a stable and secure Linux-based operating system. The system enhances the user experience to the maximum with a 19-inch touch screen, customized to meet the highest standards of queue management needs through its specially developed software and hardware features.

Powerful Operating System

The system is powered by a specially developed Linux-based operating system by Q-smart, ensuring a secure, stable, and robust experience on this platform.

19-inch Infrared Touch Screen

The screen is protected against impacts, water, and scratches, offering a durable and efficient user experience.

Easy Web-Based Management

You can easily access performance reports and manage queue and system settings through a web browser, allowing easy management of the queuing system from anywhere.

High Capacity Queue Management System

20000+

Transaction Capacity

1500+

Ticket Capacity

254+

Counter Capacity

Powerful Intel Processor

Even under heavy workloads, experience a seamless performance with a superior Intel processor that maximizes your efficiency.

Industrial Printer

With the industrial-type thermal printer used, you can print for years without the need for maintenance or worrying about ink running out.

19″ Touch Screen

With 19-inch infrared touch screen technology (4096px), this system works flawlessly for years without the need for calibration and without any loss of sensitivity.

Sophisticated Design Details

Thanks to its silencer feet, it provides maximum stability and has a soundless and seamless appearance with hidden screw details, offering a modern aesthetic with its screwless design.

Integrated Queue Solutions:

Maximize Your Customer Experience

Customer Service Voice Recording

According to your quality standards, you can record the conversations between your staff and customers with the Voice Recording System. If there is a problem, you can listen to their conversation.

Card Reader Options

With card or barcode reader integration, you can prioritize your customers, list them, and send various messages through screens or tickets.

Capacity Expansion

You can expand your system’s capacity to include an unlimited number of kiosks, ticket machines, operator screens, bell inputs, main screens, LCD monitors, desktop printers, and other extensions as you desire.

Live Performance Report

With the live report, you can monitor the overall situation of your branch and the status of services, the number of people waiting for service, average transaction and waiting times, and the number of staff serving.

System Integration

With SAP web service integrations, you can ensure your customers’ interaction with the system, prioritize your customers, and notify them in sync with your corporate communication.

Satisfaction Survey

With the Q-smart Poll customer satisfaction survey system integrated, you can evaluate the services received by your customers, and examine their satisfaction or dissatisfaction reasons.

Leader of

Digitalization in Queue Systems

With the advanced queuing services our company offers, optimize your processes. Through web-based management, effective performance reports, and centralized control mechanisms, elevate your customer experience. Always be one step ahead with our innovative solutions.

Performance Reports

With the developed web-based staff performance management, you can contribute to the efficiency of your institution. Re-evaluate your personnel costs.

Web-Based Management

Thanks to web-based management, you can easily execute queue management, advertising management, queue order management, and operator management via computer or mobile phone.

Online Appointment

You can distribute appointments online, ready only with an internet connection, without any demand. Just by connecting to the internet, you can assign slots from your queue system.

Central Management

Thanks to our map integration, you can instantly view all your branches, optimize their order, quickly update ticket templates, and customize queue settings. Empower the user experience. Take the power into your hands now!

Technical Specifications


Hardware Features
CPU: Intel Quad Core
Motherboard: Asus MB
Ram: 4GB
Disc: 120 SSD
Monitor: 18.5 inches
Touchscreen: Multitouch Infrared
Printer: Industrial 58-60mm/ 150mm/s
Connection: 10/100/1000 Gigabit ethernet
Operation Voltage: 220V AC
Power Dissipation: 150W
Weight: 51.6 kg
Dimensions: 50cm x 30cm x 134cm

Capacity
Recommended daily transaction capacity: 20000
Ticket take type: Touch
Queue management capacity: 99
User capacity: Unlimited
Counter capacity: 254
Ticket roll capacity: 1000
Ticket width: 58mm

Hardware Support
Customer representative call recording: Yes
Virtual terminal support: Yes
Platform independent virtual terminal support: Yes
Android smart terminal support: Yes
Web-based cloud terminal support: Yes
Desktop terminal support: Yes
Magnetic card reader: No
RFID, Mifare or smartcard reader: No
Barcode and QR code reader: No
Cloud display support: Optional
Curwe WiFi 802.11 b/g display support: Yes
Curwe series display support: Yes
Flex series display support: Yes
Matrix series display support: Yes
7 segment series display support: Yes
USB counter display support: Yes
Android tablet counter display support: Yes
DSI LCD TV Digital signage support: Yes
Main panel grouping support: Yes
Number of rows supported for main panel: Unlimited
Ticket number call notification via SMS: Optional
Monitor size: 18.5 inches
Special linux operating system: Yes
Windows OS: Optional
Color options: White
Corporate logo application: Optional
In-cabin temperature control unit: Yes
Ventilation fans: Yes
Customer satisfaction survey system: Optional
industrial thermal printer: Yes
Ticket low sensor and warning: No
Ticket end sensor and warning: Yes
Ticket printing via web browser: Yes
Voice announcement of the printed ticket: Optional
Voice announcement of the called ticket: Optional
Special customer information printing on the ticket: Yes
Transfer the ticket to a different group: Yes
Transfer the ticket to a different user: Yes
Voice announcement of the printed ticket on web browser: Yes
Ticket parking: Yes
Ticket postponing: Yes
Printing the QR Code on the ticket:

Reporting Support
Web-based queue performance report: Yes
Web-based user performance report: Yes
Reporting period: Unlimited
Graphical representation of reports: Yes
Exporting reports to Excel: Yes
Exporting reports to PDF: Yes
Centralized reporting: Optional
Centralized management: Optional
Responsive web design: Yes
Reporting from smartphones: Yes
Reporting the reason for users to close the terminal: Yes
User working hours reporting: Yes
Hardware status monitoring: Yes
Periodic reporting by e-mail: Optional

Management Support
HTML5 customer interface design: Optional
View external web page: Yes
Foreign language support: Yes
Web-based ticket template management: Yes
Web-based queue management: Yes
Ticket number prefix (Ex. A123): Yes
Online appointment management: Optional
Customer card management: No
ID number protected queue management: Optional
ID number-specific queue management: Optional
Working time and lunch break limitation: Yes
Limiting the number of daily queue tickets: Yes
Mirror queue queue management: Yes
Smart call smart branch management: Yes
Customer interface (ticket machine) advertising management: Yes
Display screen (TV or monitor) advertising: Yes
One-click system backup: Yes
One-click system restore: Yes

Web services and Integration
Web service for Voice announcement: Optional
SAP integration: Optional
Internet appointment web services: Optional
Performance report web services: Yes
Internet appointment 3rd party service integration: Optional
ID number integration: Optional
System statistics web services: Yes
Call management web services: Yes
Call terminal SAP integration: Optional
Call Terminal API: Yes
Smart building automation support: Optional
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