Powerful Operating System
The system is powered by a specially developed Linux-based operating system by Q-smart, ensuring a secure, stable, and robust experience on this platform.
19-inch Infrared Touch Screen
The screen is protected against impacts, water, and scratches, offering a durable and efficient user experience.
Easy Web-Based Management
You can easily access performance reports and manage queue and system settings through a web browser, allowing easy management of the queuing system from anywhere.
High Capacity Queue Management System
Integrated Queue Solutions:
Maximize Your Customer Experience
Customer Service Voice Recording
According to your quality standards, you can record the conversations between your staff and customers with the Voice Recording System. If there is a problem, you can listen to their conversation.
Card Reader Options
With card or barcode reader integration, you can prioritize your customers, list them, and send various messages through screens or tickets.
You can expand your system’s capacity to include an unlimited number of kiosks, ticket machines, operator screens, bell inputs, main screens, LCD monitors, desktop printers, and other extensions as you desire.
Live Performance Report
With the live report, you can monitor the overall situation of your branch and the status of services, the number of people waiting for service, average transaction and waiting times, and the number of staff serving.
With SAP web service integrations, you can ensure your customers’ interaction with the system, prioritize your customers, and notify them in sync with your corporate communication.
With the Q-smart Poll customer satisfaction survey system integrated, you can evaluate the services received by your customers, and examine their satisfaction or dissatisfaction reasons.