e2 Ticket Dispenser with Touchscreen

Q-smart E2

Q-smart E2 features a 22” touch screen, achieving ultra-high performance. With a daily transaction capacity of 30,000, it is powered by robust hardware and a specially designed Linux-based operating system, offering a seamless queuing system.

22″ Touch Screen

Q-smart E2’s 22-inch touch screen offers an ultra-high resolution of 4096×4096 with infrared touch technology. This feature does not require user calibration and ensures no loss of sensitivity, providing a smooth user experience. It is ideal for a quick and seamless interaction while queuing.

Web-Based Comprehensive Management Features

Q-smart E2, with its web-based management features, handles everything from appointment distribution, queue management, to advertising and operator management with ease. This results in time savings for businesses and boosts operational efficiency. With its mobile compatibility, it offers the convenience of managing from anywhere you desire.

Stable and Powerful Performance

Q-smart E2 queuing system boasts a daily transaction capacity of 30,000, making it one of the most powerful queuing devices in the market. Its Linux-based special operating system guarantees system stability and combined with high transaction capacity, it offers an excellent user experience.

High Capacity in the Queuing System


Transaction Capacity


Ticket Capacity


Counter Capacity

Color Options

You can customize your site with the color combinations and front panel applications you desire.

Industrial Printer

You can print for years without the need for maintenance and without running out of ink with the used industrial type thermal printer.

22″ Touchscreen Display

A 22-inch, high-resolution touchscreen system equipped with 4096×4096 technology. It operates flawlessly for years without the need for calibration and without any loss of sensitivity.

Vandal Proof Screen

An ultra-high-resolution Infrared (IR) touchscreen with 4096 x 4096px resolution. Even the tip of a pencil can be felt with its sensitivity. It is resistant to intentional damage. Provides an excellent user experience.

Integrated Queue Solutions:

Maximize Your Customer Experience

Customer Service Voice Recording

According to your quality standards, you can record the conversations between your staff and customers with the Voice Recording System. If there is a problem, you can listen to their conversation.

Card Reader Options

With card or barcode reader integration, you can prioritize your customers, list them, and send various messages through screens or tickets.

Capacity Expansion

You can expand your system’s capacity to include an unlimited number of kiosks, ticket machines, operator screens, bell inputs, main screens, LCD monitors, desktop printers, and other extensions as you desire.

Live Performance Report

With the live report, you can monitor the overall situation of your branch and the status of services, the number of people waiting for service, average transaction and waiting times, and the number of staff serving.

System Integration

With SAP web service integrations, you can ensure your customers’ interaction with the system, prioritize your customers, and notify them in sync with your corporate communication.

Satisfaction Survey

Leader of

Digitalization in Queue Systems

With the advanced queuing services our company offers, optimize your processes. Through web-based management, effective performance reports, and centralized control mechanisms, elevate your customer experience. Always be one step ahead with our innovative solutions.

Performance Reports

With the developed web-based staff performance management, you can contribute to the efficiency of your institution. Re-evaluate your personnel costs.

Web-Based Management

Thanks to web-based management, you can easily execute queue management, advertising management, queue order management, and operator management via computer or mobile phone.

Online Appointment

You can distribute appointments online, ready only with an internet connection, without any demand. Just by connecting to the internet, you can assign slots from your queue system.

Central Management

Thanks to our map integration, you can instantly view all your branches, optimize their order, quickly update ticket templates, and customize queue settings. Empower the user experience. Take the power into your hands now!

Technical Specifications

Hardware Specifications

  • CPU: Intel Quad Core
  • Motherboard: Asus MB
  • RAM: 4GB
  • Disk: 128 SSD
  • Monitor: 22 inch, 1920x1080px IPS
  • Touchscreen: Multitouch Infra Red
  • Printer: Industrial 58-60mm/ 200mm/s
  • Connection: 10/100/1000 Gigabit ethernet
  • Operating voltage: 220V AC
  • Power consumption: 150 W
  • Weight: 51.6 kg
  • Dimensions: 46cm x 45cm x 150cm


  • Recommended daily transaction capacity: 30,000
  • Ticket acquisition type: Touchscreen
  • Queue management capacity: 99
  • User capacity: Unlimited
  • Ticket office management capacity: 254
  • Ticket roll capacity: 4500
  • Ticket width: 58-60mm

Hardware Support

  • Customer service call recording: Yes
  • Virtual terminal support: Yes
  • Platform-independent virtual terminal support: Yes
  • Android smart terminal support: Yes
  • Web-based cloud terminal support: Yes
  • Desktop terminal support: Yes
  • Magnetic card reader: Optional
  • RFID, Mifare, or smartcard reader: Optional
  • Barcode and QR code reader: Optional
  • Cloud screen support: Yes
  • Curwe WiFi 802.11 b/g screen support: Yes
  • Curwe series screen support: Yes
  • Flex series screen support: Yes
  • Matrix series screen support: Yes
  • 7 Segment series screen support: Yes
  • USB ticket office screen support: Yes
  • Android tablet ticket office screen support: Yes
  • DSI LCD TV Digital signage support: Yes
  • Main panel grouping support: Yes
  • Main panel supported line number: Unlimited
  • SMS ticket number call notification: Optional
  • Screen size: 22 inches
  • Custom Linux operating system: Yes
  • Windows operating system: Optional
  • Color options: White, Black, Red, Blue
  • Corporate logo application: Optional
  • Cabin interior temperature control unit: Yes
  • Ventilation fans: Yes
  • Customer satisfaction survey system: Optional
  • Industrial thermal printer: Yes
  • Low ticket sensor and alert: Yes
  • Out of ticket sensor and alert: Yes
  • Web browser-based ticket printing: Yes
  • Voice reading of received ticket: Yes
  • Voice reading of called ticket: Yes
  • Printing special customer information on ticket: Yes
  • Transferring ticket to a different group: Yes
  • Direct transfer of ticket to a user: Yes
  • Web browser-based voice reading of called ticket: Yes
  • Ticket parking: Yes
  • Ticket postponement: Yes

Reporting Support

  • Web-based queue performance report: Yes
  • Web-based user performance report: Yes
  • Reporting duration: Unlimited
  • Graphical representation of reports: Yes
  • Exporting reports to Excel: Yes
  • Exporting reports to PDF: Yes
  • Centralized reporting: Optional
  • Central system management: Optional
  • Responsive web design: Yes
  • Reporting from smartphones: Yes
  • Reporting the reason for terminal shutdown by users: Yes
  • Reporting user working hours: Yes
  • Hardware status monitoring: Yes
  • Periodic reporting via email: Optional

Management Support

  • HTML5 customer screen design: Yes
  • Displaying external web pages: Yes
  • Multilingual support: Yes
  • Web-based ticket template management: Yes
  • Web-based queue management: Yes
  • Ticket number prefix (e.g., A123): Yes
  • Online appointment management: Optional
  • Customer card management: Optional
  • Protected queue management with ID number: Optional
  • Special queue management with ID number: Optional
  • Working hours and lunch break limitation: Yes
  • Queue ticket number limitation: Yes
  • Mirror queue management: Yes
  • Smart call intelligent branch management: Yes
  • Customer screen (ticket machine) advertisement management: Yes
  • Display screen (TV or monitor) advertisement management: Yes
  • One-click system backup: Yes
  • One-click system restore: Yes

Web Services and Integration

  • Voice reading of called ticket web service: Yes
  • SAP system integration: Optional
  • Online appointment web services: Optional
  • Performance report web services: Yes
  • External service integration for online appointments: Optional
  • ID number integration: Optional
  • System statistics web services: Yes
  • Call management web services: Yes
  • Call terminal SAP integration: Optional
  • Call terminal API: Yes
  • Smart building automation support: Optional
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