Q-smart E3 Reflex S

Bringing aesthetics and functionality together, the 19″ touchscreen queue system enhances both the visual and technological aspects of our queue management experience. It can be personalized like a work of art to perfectly match your corporate image and can be tailored as needed. It operates efficiently and effectively with a powerful quad-core processor and Linux operating system, alongside integrated peripherals.

Unique Operating System

Q-smart’s uniquely developed operating system maximizes queue management performance and offers an uninterrupted experience in queue systems.

Industrial Quality Thermal Printer

A maintenance-free thermal printer with a capacity of 50,000 prints offers continuous and uninterrupted service. Enjoy flawless service with a 1 million cut guarantee without any downtime.

Wireless and Wired Connection Options

Experience wireless connection with integrated Wi-Fi in the kiosk queue system, which also allows for a wired network connection with Gigabit Ethernet. Manage your queue and number systems flexibly and swiftly.

Aesthetics Solution for Queue Management Systems

9000+

Transaction Capacity

1000+

Ticket Capacity

50

Counter Capacity

Color Options

You can personalize your system with the color combinations and front panel applications you desire.

Industrial Printer

The industrial-type thermal printer used requires no maintenance and can produce thousands of prints without the worry of running out of ink.

19″ Touchscreen

The 19-inch touchscreen with high-resolution (4096px) technology ensures that the system operates flawlessly for years without the need for calibration and without any loss of sensitivity.

Vandal Proof Screen

The screen is equipped with ultra-high resolution and infrared (IR) touch technology, providing high sensitivity even to the touch of a stylus. It is designed to be resistant to intentional damage and provides an excellent user experience.

Integrated Queue Management Solutions:

Maximize Customer Experience

Customer Service Voice Recording

You can record the conversations between your staff and customers in accordance with your quality standards using the Voice Recording System. In case of any problem, you have the ability to listen to the conversations that took place.

Extensive Language and Alphabet Support

The queue management system supports all languages and alphabets. This feature offers an easy and understandable experience for your users while servicing in different regions or multi-lingual environments. It is an ideal choice for global operations.

Detailed Reporting

It offers access to performance reports through an independent web browser platform. This way, you can analyze your transactions and performance in detail and closely follow the development of your business.

Live Performance Reporting

With live reporting, you can monitor the overall situation of your queue and service statuses, the people waiting for service, average processing and waiting times, and the number of staff providing service in real-time.

System Integration

With SAP via web service integrations, you can ensure that your customers interact with your system, prioritize your customers, and facilitate the communication with your corporate infrastructure.

Satisfaction Survey

By integrating with the Q-smart Poll customer satisfaction survey system, you can evaluate the service your customers have received, and investigate the reasons for their satisfaction or dissatisfaction.

Leader Of

Digitalization in Queue Systems

With the advanced queuing services our company offers, optimize your processes. Through web-based management, effective performance reports, and centralized control mechanisms, elevate your customer experience. Always be one step ahead with our innovative solutions.

Performance Reports

With the developed web-based staff performance management, you can contribute to the efficiency of your institution. Re-evaluate your personnel costs.

Web-Based Management

Thanks to web-based management, you can easily execute queue management, advertising management, queue order management, and operator management via computer or mobile phone.

Online Appointment

You can distribute appointments online, ready only with an internet connection, without any demand. Just by connecting to the internet, you can assign slots from your queue system.

Central Management

Thanks to our map integration, you can instantly view all your branches, optimize their order, quickly update ticket templates, and customize queue settings. Empower the user experience. Take the power into your hands now!