Q-smart E3 Reflex W

The E3 Reflex W offers a revolution in queue management with its perfect combination of technology and design. It sets the standard for professional queue systems, ending the clutter of cables with its wireless connectivity options, ergonomic design, and advanced features.

Easy Installation

With the standard LCD TV bracket, you can easily mount your number dispenser and queue systems on the wall, making more space available in your premises.

Industrial Quality Thermal Printer

With a printing capacity of 50,000km and continuous service without the need for maintenance, do not allow any delays in your numbering operations with a 1 million cut guarantee.

Wireless Operation Experience

With integrated Wi-Fi (IEEE 802.11), you don’t need to worry about cables. Use your queue system seamlessly and quickly, making your queue management even more practical.

Ergonomic Solution in Queue Management System

9000+

Transaction Capacity

1000+

Ticket Capacity

50

Counter Capacity

Color options

You can personalize your system with the color combinations and front panel applications of your choice.

Industrial printer

This device is designed to last a lifetime, allowing your tickets to be printed smoothly without jamming or any damage, ensuring a consistent and error-free performance.

19” Touch Screen

It features a 19-inch, high-resolution touch screen (4096px) technology, operating without calibration, sensitivity loss, or errors for years.

Mounting with LCD TV Bracket

Thanks to its ergonomic design, it can be easily mounted on the wall using standard LCD TV brackets. You can move it in the direction you want with articulated apparatuses.

Integrated Queue Management Solutions:

Maximize Customer Experience

Customer Service Voice Recording

You can record the conversations between your staff and customers in accordance with your quality standards using the Voice Recording System. In case of any problem, you have the ability to listen to the conversations that took place.

Extensive Language and Alphabet Support

The queue management system supports all languages and alphabets. This feature offers an easy and understandable experience for your users while servicing in different regions or multi-lingual environments. It is an ideal choice for global operations.

Detailed Reporting

It offers access to performance reports through an independent web browser platform. This way, you can analyze your transactions and performance in detail and closely follow the development of your business.

Live Performance Reporting

With live reporting, you can monitor the overall situation of your queue and service statuses, the people waiting for service, average processing and waiting times, and the number of staff providing service in real-time.

System Integration

With SAP via web service integrations, you can ensure that your customers interact with your system, prioritize your customers, and facilitate the communication with your corporate infrastructure.

Satisfaction Survey

By integrating with the Q-smart Poll customer satisfaction survey system, you can evaluate the service your customers have received, and investigate the reasons for their satisfaction or dissatisfaction.

Leader Of

Digitalization in Queue Systems

With the advanced queuing services our company offers, optimize your processes. Through web-based management, effective performance reports, and centralized control mechanisms, elevate your customer experience. Always be one step ahead with our innovative solutions.

Performance Reports

With the developed web-based staff performance management, you can contribute to the efficiency of your institution. Re-evaluate your personnel costs.

Web-Based Management

Thanks to web-based management, you can easily execute queue management, advertising management, queue order management, and operator management via computer or mobile phone.

Online Appointment

You can distribute appointments online, ready only with an internet connection, without any demand. Just by connecting to the internet, you can assign slots from your queue system.

Central Management

Thanks to our map integration, you can instantly view all your branches, optimize their order, quickly update ticket templates, and customize queue settings. Empower the user experience. Take the power into your hands now!