With the standard LCD TV bracket, you can easily mount your number dispenser and queue systems on the wall, making more space available in your premises.
Industrial Quality Thermal Printer
With a printing capacity of 50,000km and continuous service without the need for maintenance, do not allow any delays in your numbering operations with a 1 million cut guarantee.
Wireless Operation Experience
With integrated Wi-Fi (IEEE 802.11), you don’t need to worry about cables. Use your queue system seamlessly and quickly, making your queue management even more practical.
Ergonomic Solution in Queue Management System
Integrated Queue Management Solutions:
Maximize Customer Experience
Customer Service Voice Recording
You can record the conversations between your staff and customers in accordance with your quality standards using the Voice Recording System. In case of any problem, you have the ability to listen to the conversations that took place.
Extensive Language and Alphabet Support
The queue management system supports all languages and alphabets. This feature offers an easy and understandable experience for your users while servicing in different regions or multi-lingual environments. It is an ideal choice for global operations.
It offers access to performance reports through an independent web browser platform. This way, you can analyze your transactions and performance in detail and closely follow the development of your business.
Live Performance Reporting
With live reporting, you can monitor the overall situation of your queue and service statuses, the people waiting for service, average processing and waiting times, and the number of staff providing service in real-time.
With SAP via web service integrations, you can ensure that your customers interact with your system, prioritize your customers, and facilitate the communication with your corporate infrastructure.
By integrating with the Q-smart Poll customer satisfaction survey system, you can evaluate the service your customers have received, and investigate the reasons for their satisfaction or dissatisfaction.