![HALKBANK Sıramatik Sistemi Dokunmatik Kiosk](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sistemi-projesi-011-768x1024.jpeg)
Initiated in 2017, the queue management system project aimed to elevate HalkBank’s customer services to a more efficient and contemporary level. A system integration featuring Q-smart E2 Enterprise kiosks, teller screens, and main direction screens was implemented across 947 branches nationwide.
Q-smart’s queue management system supports wireless communication with screens specially designed for customer relationship managers. Teller screens were implemented in various concepts, including desktop, ceiling, or in-wall, creating an aesthetic unity in both concept branches and those not yet renovated.
The system’s greatest advantage is the quick and effective resolution of technical problems. Thanks to Q-smart’s robust technical service infrastructure, technical issues are resolved within 8 hours in central branches in Ankara, Istanbul, Erzurum, Adana, and Izmir, and within 24 hours in other provinces.
![HALKBANK Sıramatik Sistemi Gişe](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sistemi-projesi-006-1024x768.jpeg)
Provided Equipment
Details of the equipment and technical specifications provided to the bank as part of the Queue Management System Project.
![](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-dokunmatik-kiosk.jpg)
- 22-inch Q-smart E2 Enterprise touch kiosk with motorized card reader
- Fanless Mini PC
- Intel 7th generation i5 processor
- Vandal-proof infrared 4096px resolution 22-inch touch screen
- Asus 22-inch LED LCD Screen
- 120GB Sandisk SSD Disk
- 4GB DDR4 RAM
- Thermal printer with 50,000km printing, 1,000,000 cuts guarantee
- Motorized magnetic, smart, RFID card reader
- Automatic cabin interior temperature control
- Cabin interior spare thermal roll storage
- Cabin interior A4 document, file shelf
- Wireless keyboard mouse set
- Cabin interior hidden keyboard shelf
- Hardware monitoring tools
- Special corporate digital coating and acrylic front protection glass
- Reinforced 1.5mm chassis
- Electrostatic paint
- Special stand that does not require floor anchoring, prevents tipping
- External USB port for service intervention
- API support for motorized card reader and thermal printer software integration
- Windows 10 and Windows 7 drivers for all hardware
- Hardware compatible with Linux operating systems
- .NET API support for teller screens, customer screens, and main screens
- Industrial hardware suitable for 24-hour operation
- Monoblock design, no visible screws from the outside
![](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-ana-ekran-edited.jpg)
- 48×10 pixel resolution
- Red, white, blue LED options
- Sharp image with power LED design
- 2, 3, and 4 line applications
- IEEE 802.11 standard wireless WiFi support
- 1200m communication
- 75mm character height
- 6 character and direction arrow display, number and alphanumeric character support
- Changeable writing styles (compatible with all Windows fonts)
- Scrolling text information message
- Hardware monitoring support
- 12V AC/DC operating voltage
- Low power consumption
- 10-year warranty
![](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-gise-ekrani-masaustu-edited-3.jpeg)
- 40×10 pixel resolution
- Red, white, blue LED options
- Sharp image with power LED design
- Desktop, ceiling, wall, or in-wall mounting options
- IEEE 802.11 standard wireless WiFi support
- 1200m communication
- 75mm character height
- 6 character display, number and alphanumeric character support
- Changeable writing styles (compatible with all Windows fonts)
- Scrolling text information message
- Hardware monitoring support
- 12V operating voltage
- Low power consumption
- 10-year warranty
![](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sivaalti-miy-ekran-edited-1.jpeg)
- 32×10 pixel resolution
- Red, white, blue LED options
- Sharp image with power LED design
- In-wall application
- IEEE 802.11 standard wireless WiFi support
- 300-meter wireless communication with WiFi option at a single connection point
- 1200m communication for wired connections
- 75mm character height
- Changeable writing styles (compatible with all Windows fonts)
- Scrolling text information message
- Hardware monitoring support
- 12V operating voltage
- Low power consumption
- 10-year warranty
Images from the Project
![HALKBANK Sıramatik Sistemi](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sistemi-projesi-015-300x169.jpeg)
![HALKBANK Sıramatik Sistemi Gişe Ekranları](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sistemi-projesi-014-300x169.jpeg)
![HALKBANK Sıramatik Sistemi Gişe](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sistemi-projesi-013-300x225.jpeg)
![HALKBANK Sıramatik Sistemi Sıva Altı Led Ekran](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sistemi-projesi-012-300x169.jpeg)
![HALKBANK Sıramatik Sistemi Dokunmatik Kiosk](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sistemi-projesi-011-225x300.jpeg)
![HALKBANK Sıramatik Sistemi](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sistemi-projesi-010-225x300.jpeg)
![HALKBANK Sıramatik Sistemi](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sistemi-projesi-009-225x300.jpeg)
![HALKBANK Sıramatik Sistemi](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sistemi-projesi-008-225x300.jpeg)
![HALKBANK Sıramatik Sistemi](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sistemi-projesi-007-225x300.jpeg)
![HALKBANK Sıramatik Sistemi Gişe](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sistemi-projesi-006-300x225.jpeg)
![HALKBANK Sıramatik Sistemi Müşteri Temsilcisi](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sistemi-projesi-005-300x169.jpeg)
![HALKBANK Sıramatik Sistemi](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sistemi-projesi-004-300x169.jpeg)
![HALKBANK Sıramatik Sistemi](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sistemi-projesi-003-300x225.jpeg)
![HALKBANK Sıramatik Sistemi Dokunmatik Kiosk](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sistemi-projesi-002-225x300.jpeg)
![HALKBANK Sıramatik Sistemi](https://www.qsmart.com.tr/IMAGES/2023/11/halkbank-siramatik-sistemi-projesi-001-300x225.jpeg)
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